After, Inc.’s latest thinking about warranty, customer engagement, and advanced analytics.
The California Consumer Privacy Act (CCPA) goes into effect January, 2020. This posts details what manufacturers need to know about the new law, the legal and technical details of compliance, and how After, Inc. helps them comply with the complex requirements of the legislation and accompanying regulations.
In this article, we discuss the concept of multichannel marketing and provide six data-backed reasons why direct mail should be incorporated into your next extended service marketing program. Direct mail is still remarkably effective in reaching customers and persuading them to purchase.
In this post, we provide a thorough analysis of the mismanagement and fraud that can occur as part of warranty claims, something that can amount to a significant cost if left unchecked. We look at how to detect irregular patterns in claims data and how these analytics can provide mechanisms to improve training and monitoring. You’ll walk away with a better understanding of how data and analytics are the key to detecting and correcting fraud.
After, Inc. and Starr Companies Shed Light on How Millennials Purchase and Perceive Extended Service Contracts
After, Inc., a global leader in Warranty Analytics Services, and Starr Insurance Companies conducted a research study on Millennials in December 2018. The goal was to better understand Millennials’ preferences and attitudes when it comes to Extended Warranties.
This article provides an overview of the study’s findings and provides recommendations on how to use them in marketing programs.
Introducing QuickReg™, a smart, AI-driven registration platform designed to improve customer registration rates through simple, omni-channel processes that meet customers where they work, live, and play. Overcoming the obstacles to product registration is an effective way for manufacturers to improve customer engagement and ROI.
In this post, we will explain how manufacturers can maximize the value of their Extended Warranty (EW) or Extended Service Contract (ESC) programs and drive significant upside. Over the past fourteen years, After, Inc. has developed a Warranty Marketing Framework that helps ESC program profits skyrocket.
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