QuickClaim® helps your business reduce claim costs while providing a superior customer experience
QuickClaim helps
companies manage all types of claims
Make your returns process transparent and efficient while providing an exceptional customer experience at the same time.
QuickClaim modules
for returns
Depending on the type of claim you can use a specific set of QuickClaim modules. The modules below correspond to a standard return process.
How it works for your customer
when they file a return
Products can be easily replaced with no friction for the customer, delivering an amazing client experience.
QuickClaim modules
for replacement claims
Depending on the type of claim you can use a specific set of QuickClaim modules. The modules below correspond to a standard replacement claim process.
How it works for your customer
when they file a claim (replacement)
Scheduling repairs, assigning servicers, and automatically updating the customer throughout the process has never been easier.
QuickClaim modules
for repair claims
Depending on the type of claim you can use a specific set of QuickClaim modules.
The modules below correspond to a standard repair claim process.
How it works for your customer
when they file a claim (repair)
Based on your customized business rules, the system will automatically determine whether a repair or replacement is needed – or let the customer solve their own issue.
QuickClaim modules
for repair & replace claims
Depending on the type of claim you can use a specific set of QuickClaim modules.
The modules below correspond to a standard repair & replace claim process.
The main difference in this process is the inclusion of business rules to define the repair vs replace workflows.
How it works for your customer
when they file a return (repair & replace)
Get our latest thinking on
The Impact of a Positive Claim Experience
Learn why it is so important to deliver a positive experience throughout the customer journey, and especially during the claims process.
PLUS: Three keys to a positive claims experience
QuickClaim features & benefits
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Reduce
claim costs -
Provide exceptional customer experience -
Transparent interactions between the OEM, customer & dealer -
Works with any industry from fashion to car manufacturing -
Fully configurable with flexible business rules -
Cloud-based system with top-level security -
Hierarchy of access rights based on user’s role -
Troubleshooting workflows that reduce the workload -
Simple and easy
claim filing -
Real-time
status updates -
Automated
Workflows -
Integrates with the rest of QuickSuite® products
Our clients
Senior Manager, Service
Pure Fishing
QuickClaim AI
QuickClaim AI is a powerful add-on that can help manufacturers analyze and predict claim activity, uncover anomalies, and lower costs.
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Identify suspicious claims
before payments are made -
Prevent fraud and
abuse -
Enable better decision
making at the time of review -
Improve rules for prioritizing
claims for manual review -
Reduce the volume of claims subject to manual review
-
Speed the approval process
for high-rated servicers
