Case Studies

A sampling of success stories from our client partnerships. Read more to see how After, Inc. is helping major brands build profitable post-sale programs.

Driving Profits at Electrox NA

Learn how After, Inc. helped Electrolux revamp its extended service plan business by consolidating customer information, implementing advanced analytics, and rolling out a new marketing program.

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Helping Seagate Innovate

Learn how After, Inc.’s Warranty Analytics and Risk Management frameworks supported Seagate’s development and rollout of a data rescue service to owners of its products.

Marketing Gains at Polaris

Read about how After, Inc. helped relaunch a successful extended service plan program that produced steep increases in conversion rates and program profitability.

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Making a warranty claim can be a frustrating experience for a customer, and one that can have a large effect on customer satisfaction and loyalty. In this article, we examine three key processes to put in place to make sure that your customers have a positive experience when filing a claim.

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Product Registration: Key Technologies Driving the Industry (Two Part Series) Part 2: The Future of Product Registration: What’s Next?

In this second part of our series on production registration, we look at emerging technologies and applications that are driving innovation in how companies can deploy and manage registrations processes.

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Product Registration: Key Technologies Driving the Industry, Part 1: The Path to Today

In this first part of a two-part series, we look at the history of product registration and how technological developments over the past decade have enabled new methods for improving registration, so that it is simpler and more attractive for customers to use.