Warranty Analytics

Supercharge Your Program

We deliver warranty analytics insights, cutting through the complexity of multiple systems, multiple vendors, and multiple data formats to determine the real impact of your warranty program.

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  • 21%
    Potential Underwriting Adjustment
  • 15%
    Potential Increased Program Revenue
  • 10%
    Potential Targeted Cost Savings

Reserves & Fees

Accurately Allocate Reserves
We target 96%+ predictive accuracy every quarter.

  • Maximize Reserve Recognition
  • Right-Size Premiums
  • Optimize Customer Pricing
  • Create Negotiating Leverage
  • Minimize Downside
  • Reduce Risk

Reliability

Predict Product Failures
Our models reveal emerging reliability issues.

  • Early Detection of Reliability Issues
  • Pinpoint Specific Problems
  • Improve Quality
  • Identify Supplier Issues
  • Optimize Parts Inventory
  • Increase Customer Satisfaction

Cost Control

Reduce Warranty Costs
Our real-time scoring algorithms identify suspicious claims before payments are made.

  • Uncover Fraud and "Over-Repair"
  • Detect Anomalies in Service
  • Develop Servicer Scorecards
  • Close Policy Loopholes
  • Improve Handling Procedures
  • Prioritize Claims for Manual Review
Related Content
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    In this post, we provide a thorough analysis of the mismanagement and fraud that can occur as part of warranty claims, something that can amount to a significant cost if left unchecked. We look at how to detect irregular patterns in claims data and how these analytics can provide mechanisms to improve training and monitoring. You'll walk away with a better understanding of how data and analytics are the key to detecting and correcting fraud.

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    In this second installment of the (brief) history of business analytics, we cover the 1960's through the 1990's, which saw the evolution of mainframe computing, relational databases, and data warehousing into the business mainstream. We talk about the evolution of computing systems from processing and storage of transactional data to multi-facted, connected information about customer, sales, and other dimensions over time.

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